About this privacy notice

This privacy policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. The policy was last updated on 05/10/2021

Who we are

The National Nuclear User Facility for Hot Robotics (NNUF-HR) is an EPSRC-funded facility based at four research partner institutions: the University of Bristol, the National Nuclear Laboratory (NNL), the United Kingdom Atomic Energy Authority (UKAEA), and the University of Manchester. Through this website you can enquire about equipment and facilities for hire at each institution.

If you have any questions regarding this privacy notice, please contact us using the details below:

Name: Sabrina Shirazi/Sofia Leadbetter    

Address: South West Nuclear Hub, David Smith Building, 73 St Michael’s Hill, Bristol, BS2 8BH

Phone Number: 07812477494

E-mail: nnuf-hr@bristol.ac.uk

The type of personal information we collect

We currently collect and process the following information about people who make enquiries through this website:

  • Name
  • Email
  • Which sector users are from (Academic, SME’s, Industry)

How we get the personal information and why we have it

By completing the enquiry form on this website, you are consenting to us processing your name, email address and sector information to contact you about your enquiry. Your information will be emailed automatically to the relevant partner organisation (University of Bristol, University of Manchester, UKAEA RACE, or NNL) so that they can contact you directly. It will not be shared with the other partner organisations.

If you proceed to hire equipment or facilities, the relevant partner organisation will use your personal information to enter into a contract with you. The use of your information for the fulfilment of the contract will be governed by the terms of the contract and is necessary for pursuing the controller’s legitimate interests (except where overridden by the interests or rights of the data subject).

We will not sell or rent your information to any third parties.

We will not share your information with any third parties for marketing purposes.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can withdraw your consent at any time. You can do this by contacting nnuf-hr@bristol.ac.uk

(b) Contractual obligation, if we enter into a contract for hire with you.

You can find out how and why our partner institutions may use your personal data by referring to their privacy notices or policies:

https://www.manchester.ac.uk/discover/privacy-information/data-protection/privacy-notices/

https://ccfe.ukaea.uk/terms-of-use/

https://www.nnl.co.uk/privacy-policies/

How we store your personal information

Your information is securely stored by the web host SiteGround on servers in London, and is backed up in Eemshaven, NL. Transfers of data to the European Economic Area are covered by appropriate regulatory provision.

We retain your name, email address, and a record of your sector for 1 year from the date of your enquiry via the web form. We will then dispose of your information by deleting it from the website’s enquiry log, including deleting the email generated by the web form to the relevant partner institution.

Your data protection rights

Under data protection law, you may have rights in relation to the data we hold about you, including the right of access (the right to ask us for copies of your personal information) and the right to erasure in certain circumstances. You can find out more information about your rights on the Information Commissioner’s Office website (https://ico.org.uk/your-data-matters/), or by contacting us at the address below.

How to complain or enquire about the information we hold about you

If you have any concerns about our use of your personal information, you can contact us at:

Sabrina Shirazi, South West Nuclear Hub, David Smith Building, 73 St Michael’s Hill, Bristol, BS2 8BH

Telephone: 07812477494

Email: nnuf-hr@bristol.ac.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk